Contact Us
Live chat
Open the English live chat on our site for help with your account, games, bonuses, Coins or payments.
Write to us at [email protected] and our team will reply by email.
Complaints
Start with our support team. If their first answer does not settle the matter, send a detailed complaint in writing from the email address on your account. Include your username, your full name as registered, the word complaint with the reason in the subject line, a clear summary and the dates and times involved. Disputes about the outcome of a bet or game round that are not settled at this first stage go to our Complaints Resolution Committee, and we tell you the outcome within 10 days.
Your data
Questions about your personal data or a privacy request can be sent to our support team, who will pass them to our data protection officer.